Contact Us

Need some help urgently or want to find out where we are? Get in contact with us and our super, speedy support team can help you out right away.

We typically respond to all customer emails within 12 hours. If you haven’t received a reply, our email may have been mistakenly marked as spam or filtered by your email provider. Please check your spam or junk mail folder first.

If you still can't find our response, feel free to contact our representative directly via Facebook for the fastest support.

Please enter your information below and we will respond to your message by e-mail.

  • Business Hours

    We are open 24 hours a day, 7 days a week, 365 days a year.

  • Customer Service Hours

    Monday to Friday: 9:00 AM - 5:00 PM
    Weekends and holidays: Closed

  • Official Email

  • Complaints & Suggestions

    [email protected]

  • Facebook

    Contact our representative via Facebook for immediate assistance!

  • WhatsApp

    Contact us anytime, easily and quickly via 📱WhatsApp!

  • Live Chat

    Please click the icon "Live Chat" on the lower right corner of the site.

  • Head Office Address

    Room 1605, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mongkok, Kowloon, Hong Kong.
    (Please note that this is not the return address.)

If you have placed an order, please provide us with the Order's Email, thanks!
If you have placed an order, please provide us with the OrderID, thanks!